Repairing My Audio-Technica ATH-ANC1
I withdraw my endorsement of Audio-Technica's ATH-ANC1 headphones.
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Fatigue failure of first one, then the other earphone support
Barely a year after I bought and first wrote about them, one earphone broke free from the headband; when I temporarily fixed this with electrical tape I was rewarded with about two weeks of additional service before the other earphone failed in exactly the same way. More galling than Audio-Technica's lack of attention to fatigue design, however, was their lack of attention to customer service—representatives of the company refused to make any replacement parts available and, since I was just outside of the warranty period, insisted I send them my headphones and pay more than half the price of a new unit to have them repaired. Nonsense!
Instead of dealing with Audio-Technica anymore, I took this as an opportunity to try out a technique I read about in Make magazine: fixing delicate plastic parts, such as the broken bridge of an eyeglass frame, by wrapping the joint with thread and coating it in epoxy, making a kind of thread-reinforced composite.